Our enrollment management approach is student-driven and focused on three areas:
PROSPECTIVE STUDENT SERVICES
Whether a student is looking for an online or face-to-face program our team helps with the qualification and initial support.
Quick response rates are still a must in education. °®¶¹´«Ã½appâ€™s enrollment team leverages our call center to qualify and warm transfer prospective students.
We continue to nurture these students through a best-practice contact strategy using multiple touch points based on the progression of the student in the recruitment life cycle.
Our enrollment staff ensures:
- Immediate identification of the prospective studentâ€™s needs
- Timely appointments scheduled for prospective students
- Detailed collection and organization of student information
- Fully loaded enrollment applications submitted to the institution
We work with students from initial contact through the start of their first class. The student is then transitioned to our student success team to provide guidance through the length of the program and improve retention.
RETENTION AND GRADUATION
Support shouldnâ€™t stop when prospects become students. Our student success team works with students to provide individualized plans, attention and support to help them complete their degree.
To learn more about our retention services, please visit the student success page.
* Source: Aslanian Market Research’s 2017 Higher Education Digital Marketing Trends Report